Statewide Essential Services Notice to Our Clients

April 8, 2020

Shot of a young couple using a laptop together at home

 

The safety and well-being of our clients, employees and agents is always our top priority. Per the Executive Order issued by Governor Abbott on March 31, 2020 with an effective period of April 2nd through April 30, we are providing the below information with respect to our businesses and services. Our goal is to meet the needs of our clients while doing our part to take proactive measures to help keep all of you safe.

 

Can the Ebby Halliday Companies perform their services at this time?

 

* Yes, per the Governor’s Executive Order, real estate services have been deemed an essential service within the State of Texas.

* For the health and safety of our workforce, we have executed our remote-work plan.

* In addition, our Core Services partners Prosperity Mortgage, Texas Premier Title, HSTX Title and Home Team Insurance also remain fully operational. These companies are classified as Essential Businesses as Financial Services.

 

What does this mean for my current listing?

 

* Your listing will continue to display 24/7 across all our websites (ebby.com/daveperrymiller.com/williamstrew.com). Prospective buyers can still view all information about your property and connect with your listing agent directly through the website and over the phone to request additional information.

* Per the Executive Order, if you permit, showings may still take place with adherence to the CDC and local health officials’ hygienic and social distancing guidelines, including the wearing of masks by all agents and prospective buyers. However, this is a decision all sellers will make based on their

individual circumstances.

* We are advising against Open Houses at this time due to the difficulty in enforcing CDC social distancing at such events.

* Together, with our Core Services departments, we have streamlined the process for you, allowing:

– All contracts to be executed electronically;

– Complete online and over the phone loan application and approval process;

– Online insurance review and coverage; and

– Enhanced closing process between our mortgage and title partners, allow more documents to be signed online, and the rest can be signed in our title offices or via a mobile notary closer from your home or place of convenience.

* Your agent will continue to promote your home through our websites, social media channels and via video.

 

What does this mean for my current home search?            

 

* All listings across North Texas will continue to appear on the websites of the Ebby Halliday Companies.

* Showings may be conducted, if allowed by the seller and if handled under the standards set by the CDC and local health officials for hygienic practices and social distancing, including the wearing of masks by all parties.

* In the event you choose to write an offer on a property, you can:

– Sign all contracts and forms electronically;

– Complete online and over the phone loan application and approval process;

– Complete your insurance review and obtain coverage; and

– Shorten the closing process by partnering with our mortgage and title partners, allowing more documents to be signed online, and the rest can be signed in our title offices or via a mobile notary closer from your home or place of convenience.

 

What if I have a pending contract?

 

* The Executive Order allows us to continue to service your contract all the way through closing.

* Our Core Services partners remain open and operating. Your lending, title and insurance needs will be fully met and your agent can continue to guide you through the process.

* Mobile Closings offer you the opportunity to sign necessary documents from your home or other convenient location. In addition, you will still be able to close in our title offices.

* In the event a party cannot close due to the circumstances presented by the COVID-19 crisis, your agents have access to the appropriate forms to extend the closing if agreed to by all parties.

 

Stay healthy and be well!


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